EXISTING CUSTOMER | RESOURCES

CONTACT SALES AND ACCOUNT MANAGERS

Sales & Customer Service Assistance

We strongly advise against established customers using our general inbox for assistance! For best service always contact your account manager directly!

     What is an Account Manager?

    • Your account manager is an an internal sales & customer service manager assigned to all high volume customer accounts.

     Account Managers are here to assist you with:

    • New account set up
    • Credit + terms
    • Placing orders
    • Hold for releases + stocking programs
    • Check on your open orders

     DON’T KNOW WHO YOUR ACCOUNT MANAGER IS?

    • Just check the map below to see which account manager is assigned to your area!

SALES TERRITORY ACCOUNT MANAGER MAP LINK

     ACCOUNT MANAGERS:

    • Cathy Brown: Senior Account Manager | Direct Line: 603-994-4204
      • Western & Central & South Eastern USA
      • + Mexico
    • Kim Cushman: Account Manager | Direct Line: 603-994-4224
      • North Western & Greater Michigan Area & Greater Texas & North Eastern USA
      • + Canada + Most Other International Accounts

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CUSTOMER SERVICE & SUPPORT

Contact us whenever you need assistance. Our dedicated team is here to help you with pricing and availability, tool selection, application advice, operating guidelines, and technical support.

  • PHONE — Call (603) 332.9000 anytime Monday through Friday from 7:30 AM to 5:00 PM EST.
  • EMAIL — If you prefer email, you may direct questions to info@jarviscuttingtools.com, please allow up to 24-hours for a reply; but we always recommend e-mailing your account manager directly!